Michelle S. says, "During the summer, we started a sump pump project but didnâ t complete it as we werenâ t satisfied
with the quotes we got. Unfortunately â like many recently in the Bay Areaa our basement flooded
this week due to all the intense rainfall and the sump pump installation became a project to urgently
complete. We reached out to a few businesses and Robert was the fastest to get back to us. He
arrived the next day, devised a solution no previous contractor had suggested, thoroughly explained
the process, and had the installation completed with a team of two that day, Robert even modified
his initial plan upon our request to because he â wants to make sure weâ re happy with it in the
endâ . Robert very much met that goal. Installing a sump pump might not be a project you expect
great customer service with but it is what made Facilities Plumbing and Drain business stand out
to us. Everyone involved with the installation was nice, professional, and even enthusiastic. We would
hire Robert again given the opportunity and highly recommend anyone looking for excellent service
to do the same."See more