Joe came out the very next day to clear a main line stoppage and provided video for me as well. He was super responsive and very professional. He clearly knows plumbing inside and out. I'd rehire him in a minute for any kind of plumbing issue.
Hometown Services - Plumbing, Heating, AC and more
Jo C.
Great experience, very accommodating to scheduling changes. Gave us plenty of options to choose from when replacing our toilet and made optional recommendations based on our old plumbing. Really appreciate the thorough work and though I hope to not have plumbing issues in the future, I will absolutely come here again when I do.
Hometown Services - Plumbing, Heating, AC and more
Lucandria h.
Was on time! Quick & easy. Showed me his finished product and how it was working. Was also very sweet and professional. Left me his business cards. Will most definitely hire again for another plumbing job! Thank you!
Drain doctor Inc
Rosy M.
Great job. Explained everything to my satisfaction. It was a small job switching out the outside faucets to better ones that protect from freezing. Would definitely hire for future plumbing jobs, even though a little more pricy.
Clear Lake Plumbing LLC
Loretta A.
Joe was excellent! Would definitely recommend. He is a great communicator, honest, and the value was also appreciated since he came out on a Saturday and did not charge extra. He immediately solved our plumbing problem and we were very satisfied!
Hometown Services - Plumbing, Heating, AC and more
Taryn A.
Hometown Plumbing was AMAZING! He is very thorough and patiently explained what needed repair. I had a terrible experience with a plumber prior to calling Hometown for a second opinion and he worked me into his schedule and fixed the issue the same day for a great price. 10/10 would recommend!
Hometown Services - Plumbing, Heating, AC and more
Dhriti M.
Joe was excellent, very responsive, knowledgeable, trustworthy and great at communicating and keeping me updated. He steered me in the right direction with multiple complex plumbing issues that I never would have figured out on my own even with the most persistent Googling or YouTubing. Furthermore, his knowledge of other non-plumbing construction helped me make the right long term decisions. He was always prompt, arrived right on time and kept me updated on parts/supplies even throughout the holiday season, when it becomes difficult to reach anyone at other businesses.
He is also very intelligent, careful and thorough and saved me over $6000, because he knew from just looking at a specific item I had purchased on my own that it would not fit my standard plumbing. Had he opened the box or been careless, I would not have been able to return the item and get refunded. He also knew how to figure out my heated floors and plan around them to not cause extra damage that would need additional drywall or tiling services. These seem like small details but they’re a big deal.
I felt he charged very reasonable prices for the excellent service I received. Furthermore, just an interesting and friendly guy who was fun to talk to. I’m new to the area and he gave me lots of great recs on things to try out.
Just bought my first home and have never had to deal with any homeowner issues before and I always am easily scammed, so I feel really lucky that, at least in matters of plumbing, I know I’m in good hands.
Hometown Services - Plumbing, Heating, AC and more
Christina T.
I have enjoyed working with this company owner, he was very professional, even fixed some existing issues that I had not realized had not been finished by our last plumbing person. Amazing quality, at a great price. Came quickly and will be doing some additional work I need. You want someone great give this guy a try you wont be disappointed.
Hometown Services - Plumbing, Heating, AC and more
George B.
Joe showed up ahead of schedule, which was great. He assessed the situation, and gave me his opinion, and two choices on how to proceed. He fixed our broken pipe at the water meter in a timely manner. Found Joe to be professional, kind, and quite knowledgeable about his trade. I would definitely hire Joe again for my plumbing issues . Thank you Joe
Hometown Services - Plumbing, Heating, AC and more
Jeannine H.
George did a great job fixing the drain. He even crawled under the house to check the plumbing under the house. He responded the same night and came the next day. Also charged a reasonable amount and offered some suggestions of good items to address to avoid future problems, like insulating the pipes under the house and insulating the floor and closing the crawlspace. I will contact George again for future work. Thank you George!
Drain doctor Inc
Ruby G.
Completed plumbing shower pipe repair, included new shower values with all new parts/fittings/sections of piping/handles & tub spout/new etc's.Installed new toilets,shut offs. Excellent experienced knowledgeable tradesman in his field. Joe was personable, effective & honest communicator. He's upfront about the findings and provides options if possible to resolve/fix the problem. His work time was efficient & quick. Highly recommend his services.
Hometown Services - Plumbing, Heating, AC and more
Thomas C.
The overall experience was quite relieving since we had just had a plumbing issue involving in-house flooding. The fast response time after requesting help was great and having the consistent back and forth updates on the job itself really helped us understand the situation we were in. An additional thing I would like to add is the friendly professionalism that Hometown Services had from the moment we received a response to completing the paper work.
Hometown Services - Plumbing, Heating, AC and more
Kelly C.
I woke up to a flooded bathroom. I looked through Thumbtack to find a reliable company that would be able to complete my job quickly. I requested Baxter’s to contact me and within a few minutes, Jorie responded and we scheduled a meeting to take place within the next hour. He was spot on in determining from my description that I probably had a clogged main line back up. They arrived ready to work! We decided on a price and they worked until the job was finished. The guys were friendly, courteous and knowledgeable. I would highly recommend Baxter’s. They will be who I call if I need more plumbing repairs. Thank you so much!
Baxter's Plumbing and Drain Service
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