M. M. says, "We noticed signs of mold under the paint on our drywall in our bathroom and hired a mold tester who provided a lab report confirming the existence of mold in 2 areas of our house. The same company that did our test does mold remediation and quoted us a very high amount for the remediation. Their quote didn't make sense to us because although the lab report confirmed there was mold, the ranges were not that bad. I contacted Restoration 1- Avondale and shared the report with them. Jason came out to look at the areas that were tested and based on his experience, he explained the possibilities of what we may find behind the walls and gave me 2 good faith quotes , both of which were much more reasonable than the first company's quote and made more sense based on the lab results. Jason and Elizabeth came out to do the remediation and they did an Amazing job. They are so professional. They sealed everything tightly and they kept all of the areas that they worked in so neat and clean! I was really impressed. After all the possibly affected walls were removed, they were so honest and told me one area didn't even need mold remediation and that the area just had severe water damage so they would remove that whole area from the quote for mold remediation and just charge for the work they did do in that area up to that point. The other area had minor amounts of mold so they took care of that area but they also reduced the quote for that area since the mold was only in 2 small isolated parts of the wall. They showed me pictures of everything they found and explained all of the work that had to be done to make sure all the mold was removed and that the areas are treated properly. We are so grateful for Jason and Elizabeth's honesty, kindness and professionalism. They shared so much information with me so that we would also be prepared for the future if we run into new water damage issues. My husband and I will definitely recommend Restoration1-Avondale to everyone we know that might need restoration from water damages or mold remediation. Thank you Jason and Elizabeth for your honesty and kindness."See more
