FAQs
- What is your typical process for working with a new customer?
Scheduling your onsite visual inspection where we will provide you with knowledge to the issue of your concern. Our main goal is to make sure the customer is taken care. We want you to be familiar with all of your best options even if that means we are not needed for services. If we have all decided it is an service we can provide to you we will have you sign our work authorization form and also determine if the concern would be best handled by your insurance claim center or a "cash job". Our team lead will then schedule with you for the service and give you all the details from start to finish of what you can expect moving forward. Once the job has moved forward you will receive an email link that will take you to your online portal. Your portal will have all the information pertaining to your job, any documents you have signed, photos, contact information, and invoice information.
- What education and/or training do you have that relates to your work?
The EES Team is all AHERA Asbestos Contractor Supervisor Certified and Building Inspector Certified and can provide an Identification card with the certification number to help homeowners feel more comfortable that they are indeed working with Trained and Certified individuals.
- How did you get started doing this type of work?
We may be a newer business but not new to the industry. The owner Amber Kraft with several years in the industry decided to start on her own adventure in July of 2017. A previous Asbestos supervisor and co-worker of Amber, Christopher Garcia was currently working in the oil fields in Texas when he was presented with the information of the new start up company. Within 2 days Chris left the state of Texas and his current position to become the General Manager of EES and assist in the growth of the new company. We have been blessed in adding amazing people to the team and family through the years. We all have a strong love and passion for this industry and many years of experience where we were able to learn and grow, to eventually lead us here. Although, we may be a new name around town we can assure you the experience you will have with us will be nothing less of the perfection we strive for.