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Reviews for Columbus wifi installers
Harmanpreet N.
Thomas really went above and beyond on improving my weak wifi network. I called him to just install a new router, thinking that was the solution to my problems. However, he spent a few hours at the property doing a diagnostic of not only the network equipment (the modem/router and where it was located) but all the physical aspects of the building that would contribute to slow wifi speed (router placement, plaster vs drywall walls, etc) to come up with a complete plan. Thomas didn't charge a diagnostic fee for this service. When I asked him to cut some things out from his solution plan to reduce costs, he worked with me on a streamlined plan where we only do the handful of things that would have the biggest impact. After he was done with his installation, he then offered to meet the technician from the internet company (Breezeline) to go through the issues on the ISP's end that would reduce network speed. None of this was in his original proposal, but he saw that there could be additional opportunities to improve the network by meeting with the ISP and he took it upon himself to do so. Highly recommended!!
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