NetMGM

Top Pro

$95/hour

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Introduction

Full IT services and low voltage cabling covering computers, networks, servers, Wi-Fi, VOIP phones, cybersecurity, Microsoft 365, routers, firewalls, security cameras, access control systems, POS and others. We are the go-to techs for hundreds of satisfied customers.

Overview

Current Top Pro

Hired 16 times

Serves Vienna, VA

Background checked

15 employees

31 years in business

Business hours

Sun11:00 am - 4:00 pmMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

13 reviews

5

100%

4

0%

3

0%

2

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1

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Read reviews that mention:

Holly L.

Jan 4, 2025

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Hired on Thumbtack

Rafiq was quick to respond and he took care of our issue on a Sunday! His price was very fair. We would use him again, for sure.

Details: Commercial (Office) • Network administration • Computer • Remotely (phone or internet)

Network Support Services

Claire T.

May 6, 2024

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Hired on Thumbtack

Rafiq and the rest of the NetMGM team were fantastic. They were quick to respond and immediately were able to give us an idea of what we needed to fix our issue. They were able to resolve everything quickly and made it such an easy process getting our phones installed.

Details: Commercial (Office) • Network setup and installation • Technology support • Router • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Michael H.

Mar 1, 2024

I had a number of companies submit proposals to set up the network for our new office. We needed reliable Wi-Fi and a number of hard-wired offices & meeting rooms. Hector from NetMGM immediately stood out from everyone else. The most important thing ... he LISTENED! When I told him that the previous tenants already had existing wiring, he actually verified that most of the connections still worked. That action alone saved us hundreds of dollars. I'm looking forward to having great internet and working with NetMGM on a regular basis. Because of their professionalism and competitive prices, we hired them to be our regular tech support as well.

Matt C.

Feb 28, 2024

I contacted NetMGM about small business IT services and was promptly given a dedicated technician that worked with me until he had addressed all the new computers setup. Michael was very efficient, knowledgeable and very pleasant to work with. I look forward to working with NetMGM again.

Dave S.

Feb 28, 2024

Excellent service, with just a few minutes phone call my problem was resolved. Would highly recommend NetMGM for any computer help you need. Will definitely call again when help is needed.

Credentials

Background Check

Rafiq Masri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are very reasonably priced.
What is your typical process for working with a new customer?
Will arrange a call to learn what you need done. If we have enough information, we can give you a quote on the phone. The other option is to work on an hourly basis.
What education and/or training do you have that relates to your work?
Most of our techs have at least an associate college degrees and IT certification.