John M. says, "I think it fair to hold off on writing a review right after a service is performed. You never know what you are going to find (out) days after.
Really enjoyed the experience of setting up the appointment with them. As advertised they inspected and swept both my fireplace chimney and (gas fired) furnace chimney for the price as agreed to prior to their arrival. Clean organized and friendly.
As a result of their inspection I was told my damper needed to be replaced and was given a quote to replace damper on the fireplace chimney with two different replacement options. One around $1,175.00 the other around $975.00. So far, so good.
The following weekend had a handyman come through for something unrelated and asked him to take a look at the damper. Long story short within 10 minutes he was able to reinstall the bracket with a new anchor (screw) on the damper chain bracket. (No Charge)
As friendly as they were they could have offered or just tried reinstalling the bracket. My existing damper operated as intended just need to be re-anchored to the inside of the fireplace.
Last thing of note, they had to replace the bag in their vacuum prior to beginning work in my house. Later when I took out the my domestic garbage I found that they had put the ash vacuum bag in my trash. I have no issue with that. The issue resulting is that they put it in my trash and the ash dumped out of the bag to the bottom of my relatively clean wheeled trash bin.
On top of the rate I was quoted; I tipped them $40.00 for 2 guys."See more
