Quality 1st Maintenance

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Introduction

The Quality 1st Maintenance team includes the industry's best chimney and masonry professionals. We are a fully licensed and insured, family-owned and operated business that provides excellent customer service and a broad range of services for our clients.

Overview

Hired 339 times

Background checked

License verified

6 employees

18 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

171 photos

Custom-made Fireplace Doors
Fireplace and Chimney Installation
Vacu-Stack Cap
Fireplace and Chimney Installation

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

128 reviews

5

94%

4

2%

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2%

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1%

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Read reviews that mention:

Sol H.

Jun 4, 2024

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Hired on Thumbtack

Quality 1st was fantastic! Exceeded all my expectations at a reasonable cost. Highly recommended. My 60 year old chimney was in reasonably good shape but needed mortar replaced (re-pointing) an a new crown (the mortar on top of the bricks) and stainless steel cap installed. It is a double flue, heating system and fireplace. I'm having the roof replaced and wanted to have the chimney work done first. Chimney flashing will be done by the roofer. I do most of my home repairs myself but this job looked like one for a pro. Hearing lots of contractor horror stories, I did some extensive research to make sure I hired the right people. I had several estimates and all but Quality 1st tried to sell me things that I did not ask for and did not need. When Oscar came by to check out the chimney we had a long talk about what needed to be done and how much it would cost. The price he quoted was not the lowest bid but still reasonable and I was more concerned about workmanship than saving a few dollars. There was no hard sell and I really had a good feeling about Quality 1st and was impressed by all the great reviews. Dealing with Oscar and Joanne in their office was a pleasure. They were very responsive to all my messages. The crew arrived exactly on time, weather was perfect. The supervisor, Ozzie, was very personable and explained what was going to be done. He did a careful inspection of my flue pipes and said that a liner would be good to consider for the future but was not an immediate concern. I figured this job would take the 3 workers a couple of hours at most. Turns out they were there for over 5 hours and worked non-stop. I watched them from my driveway and could not believe their attention to detail. It was as if they working on their own homes. To say that they wre meticulous would be an understatement! And after they were done, the cleanup was just as perfect. They cleaned every particle off the entire roof and then cleaned my back deck, patio and driveway. It was cleaner than when they started. A perfect job; can't ask for more than that. I will certainly use and recommend them for any future chimney or masonry work that needs to be done. Thank you Oscar, Joanne, Ozzie and crew for an outstanding job.

Details: Chimney repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Single-level building

Fireplace and Chimney Cleaning or Repair

Tenzing L.

2 weeks ago

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Hired on Thumbtack

Amazing work by Oscar and the team. Highly recommended for Chimney Work. Knowledgeable, Professional, and Excellent Communication!

Details: Chimney repair • Chimney cleaning • Gas-burning fireplace with direct vent • Outdoors • 51 - 100 years old • Three-story building

Fireplace and Chimney Cleaning or Repair

Ross B.

Oct 14, 2024

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Hired on Thumbtack

Quality 1st Maintenance did everything they stated they would do on time and on budget. They showed up promptly, kept the area clean after finishing, and were very reasonable on their price. I would use them again if I needed another job to be taken care of at my business.

Details: Minor repair • Water leaking • Wall • Concrete • Commercial

Brick or Stone Repair

Sharon H.

Oct 3, 2024

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Hired on Thumbtack

Good work quality and punctual. They explained the issues with my chimney and provided pictures of the completed work. Everyone was friendly and nice. They worked with my schedule to get the job done.

Details: Chimney cleaning • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Two-story building

Fireplace and Chimney Cleaning or Repair

Dana G.

Sep 30, 2024

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Hired on Thumbtack

Did an amazing job refinishing our fireplace and hanging a new mantle. Also installed new metal piece in our chimney and capped the top. Very honest and good workers, would use the company again and again and recommend to anyone looking!

Details: Fireplace repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 11 - 50 years old • Two-story building

Fireplace and Chimney Cleaning or Repair

Credentials

License

License Type: Home Improvement (New York City, NY)

License verified on 3/2/2023

Background Check

Oscar Berrios

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our skilled technicians will come to your house, conduct a thorough inspection, and provide you with a work estimate free of charge.
What is your typical process for working with a new customer?
Customer satisfaction is our top priority. We work hard to exceed our customers’ expectations so we can see them again and again for years to come.
What education and/or training do you have that relates to your work?
20 years of hands-on experience.

Quality 1st Maintenance

FAQs

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