Travis B. says, "I recently worked with Eddie from Mr. Watts / Problem Solvers, and while I’m giving 5 stars for the service, there were some mixed feelings. First off, Eddie was great – professional, thorough, and clearly had my best interest in mind. He explained everything in detail and didn’t push unnecessary costs, even advising against things like their 1- or 2-year VIP/Warranty plans, which I appreciated.
However, the $4,000 quote for 11 light switches, installing LED lighting (which I provided myself), and replacing two bathroom ceiling vents was quite a shock. To give some context, I ended up getting the same work done for $200 professionally and found exact replacements for the vents on Amazon for $100.
If you’re looking to blow some cash or just want to get a sense of what something might cost (or if you want a quote to show another contractor), it’s worth having them out for a chat. Eddie is a standout and does fantastic work for the company, but let’s be real – in this economy, I’m not made of money!
PS: They will 100% pitch you a 1- or 2-year warranty, which includes the following:
VIP Service Membership - Annual Subscription - Covered Systems
$249
Front of the Line Pass Preferred Scheduling
Free Diagnostics All Year
Up To Two Tune-Ups Per Year (Heating & Cooling)
Complimentary Plumbing Inspection
Complimentary Electrical Safety Inspection
Complimentary Roof Inspection
Complimentary Attic Inspection
100% Transferable to New Home Owner or Your New Address (if in service area)
15% Savings on all services
Lower Utility Bills
Fewer Problems
Longer Equipment Life
Also, they were kind enough to offer me a free HVAC and plumbing inspection, which I did schedule but later canceled due to travel."See more