FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We DO NOT charge by the hour! Pricing is based off the job, there is no way to guarantee time because all plumbing issues are different as well as the plumbing system in place. So you don’t have to worry about paying for a minimum 2 hours and the work was completed in 45 minutes or being charged for an additional hour if the work was completed in 2 hours and 10 minutes. If you have the parts we charge labor ONLY. If we supply the parts the billed amount will include labor and materials!
- What is your typical process for working with a new customer?
come out , investigate the problem and give a reasonable estimate to solve the issue. upfront pricing.
- How did you get started doing this type of work?
I come from a plumbing family. my dad was a master plumber as well as 2 of his brothers. my cousins are master plumbers. I retired from a service co. after 20 years of service. I started this co. to make ends meet and I love what I do.