Did a great job, reconfiguring the plumbing behind a newly installed vanity that was leaking. He was honest, fair and did great work! Will be using him again soon
A&R BROTHERS
Heather H.
Jordan responded to my inquiry promptly. He arrived the next day and performed the work. He was very professional and explained everything thoroughly. I would hire him again for any plumbing needs that arise.
Molberg Plumbing LLC
Daniel D.
Replace two of my outdoor faucets. Did a fantastic job and was very respectful. I would definitely have him come back out and do any other plumbing jobs that I needed completed. Best plumber that I found in the Dallas-Fort Worth area so far. Very reasonably priced and highly recommended.
Elite Plumbing Professionals LLC
Oscar S.
I recently engaged the services of Berrett HVAC and Plumbing to address an issue with my toilet, which was not flushing properly due to a suspected blockage. Regrettably, my experience fell far short of expectations and left me feeling both professionally and personally disappointed.
Upon contacting Berrett, I was initially quoted a service fee of $99 (waived if hired). However, upon the plumber's arrival and a cursory inspection, I was informed that no blockage was found after a mere three flushes and a brief pass of a hand-crank auger through the toilet. The plumber attributed the problem vaguely to the age of the toilet, despite the discrepancy in the age of my property.
Subsequently, I was presented with a verbal quote for a new toilet and installation, which I declined as the issue seemed resolved and the toilet was functioning at that moment. To my dismay, I was then presented with a bill totaling $250 for the service rendered. When I sought clarification on this amount compared to the initial quote, I was informed it was due to the drain auger work, which felt unjustified given the minimal effort expended and the lack of resolution.
To compound matters, the very next day, the toilet malfunctioned once again. Upon contacting Berrett, I was informed that rectifying the issue would require an additional service fee, which I found utterly unacceptable given the substantial amount I had already paid for what amounted to a brief and inconclusive visit.
It is disheartening to note that Berrett's approach to addressing the issue lacked thoroughness and attention to detail. Furthermore you will find many plumbers quoting $75 - $125 for clearing a clogged drain or main sewer line and inspecting it with a camera to ensure the problem is fixed. On the contrary Berrett's plumber had not tried to clear the line at the clean-outs, he did little more than pass a drain auger for a few feet through the toilet and clearly was not thorough in checking that it was not re-clogging by attempting to flush again with toilet paper.
As someone who has engaged the services of numerous contractors through the Thumbtack platform over the years, I cannot in good conscience recommend Berrett HVAC and Plumbing to others seeking reliable and professional plumbing services.
Berrett HVAC and Plumbing
Jon T.
They were quick to respond on a weekend and came out and did the job and made recommendations for us to follow which will prevent the problem from recurring in the future. Other companies we have used in the past never told us what was causing the issues we were having and just seemed more interested in doing the job quickly and getting paid. Team Enoch is a very professional company with excellent customer service! I was very impressed and will definitely use this company again for all our plumbing related needs! A++ Once again, Thumbtack has enabled us to solve a problem quickly and efficiently!
Team Enoch
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