Marion B. says, "I recently encountered a frustrating issue with my 3-year-old laptop; it was running incredibly slow and I suspected it had been infected with malware. After an unsatisfactory experience at a major retail store, where they wanted to charge me $150 just to take a look, I decided to reach out to MY-IT-GUY for help. This turned out to be one of the best decisions I've ever made.
From the first interaction, the team at MY-IT-GUY was professional, friendly, and incredibly knowledgeable. They quickly diagnosed the problem and found that my laptop had indeed been infected with malware and had several misconfigured settings that left me vulnerable to identity theft.
What impressed me the most was their remote service. I didn't have to leave the comfort of my home while they worked their magic. In just 30 minutes, they had my laptop running smoothly again. Additionally, they provided me with valuable advice on protecting my system and even secured a discount for me on ongoing security services through their partnerships with top Anti-Virus and Identity Theft companies.
The entire experience was seamless and affordable, costing me under $99. I highly recommend MY-IT-GUY to anyone facing IT issues. They truly care about their customers and go above and beyond to ensure complete satisfaction. This would have cost me over $300 at the major retail store."See more
