FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
NO HP INKJET MACHINES For machines brought in for shop service, there is a $60 CASH deposit required which will apply to the repairs, or is the diagnostic fee if not repaired. We perform onsite service for machines in business locations.
- What is your typical process for working with a new customer?
After the machine is evaluated, we provide an estimate for approval, and the deposit will apply to the repairs.
- What education and/or training do you have that relates to your work?
We are a warranty service center for Brother, Okidata and Lexmark products. Our trained technicians also service other major brands, including Epson, Canon, HP (laser printers), Zebra, Sharp, Ricoh, Konica Minolta, Xerox and more.