Top 4 Septic Tank Professionals near Douglasville, GA
Reviews for Douglasville septic tank professionals
Nathan T.
The receptionist had a bad attitude and could not answer the basic pricing questions that all of the other companies could answer.
All I wanted was my septic tank pumped. No more and no less.
At first she provided a flat rate cost of $325.00 to pump out a 1,000 gallon take up to 3 feet deep in the ground.
I proceeded to ask her if there were any additional fees that we could expect to hear about after arrival and she proceeded to say that the EPA recommends that the septic tank be inspected and cleaned every 3-5 years and if it hasn't been then the cost would be higher due to thicker waste.
I proceeded to tell her that my septic tank had not been pumped in 10 years and asked how much that fee would be. She stated that she couldn't tell me and that they would have to come out, dig it up and inspect it before providing a cost.
At that point I said ok, well how much will you charge to dig to the septic tank, inspect it, and provide me with a quote. She refused to answer that basic question and kept rambling about all kinds of other factors as if cleaning the septic tank is comparable to brain surgery.
It is only one pipe leading to a tank. Not that serious....
At that point I gave up on obtaining any useful information from this receptionist and hired another company.
Before contacting One Way Septic Solutions I had contacted 5 other companies to get quotes and the soonest availability and all of the other companies could either answer the basic questions with logical answers that included a cost or actually honor there "flat rate system".
I hired one of these companies and they completed the work for the same price that One Way Septic Service originally quoted although it had been 10 years since my septic tank was pumped.
To sum it up you do not have a flat 'rate system' if you cannot provide a flat rate. This company could not even provide a 'flat rate' for the inspection and quote.
Out of all of the companies I contacted I would say that One Way Septic Solutions were the most difficult to communicate with.
The receptionist was very abrasive and didn't seem very knowledgeable.
One Way Septic ServiceLauren M.
YA’LL!! I just had the BEST experience with Cody and Chase and this company! They were very professional, timely, AND knowledgeable about their business and field of work. You NEED to choose them for your septic tank needs! Cody took the time to explain what he was doing and offered recommendations. Chase also engaged in conversation and offered me in sight. I am pleased with their work and company and look forward to future services!! Thank you so much for all you do!
Hometown Plumbing and SepticJassana I.
Daisy was so helpful on the phone explaining everything to me about septic tanks, she understood my concerns and worries. She understood I am a new home owner who was unsure about the cost of service. She emphasized that their prices are good, they do great service and there goal is for them to keep me as a customer so they WILL NOT CHARGE an arm and a leg. And when I heard the price, it was the BEST price I’ve heard (and i called 10 companies from google 5 star ratings). I have them saved in my phone book and will recommend them anytime. You won’t regret their service.
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