Michael S.
Updated Review: while my initial review was 5 stars and is visible below, I've updated to 1 star. Just a few days after snaking my outdoor drain, heavy rain proved again the drain was still backed up. I reached out to Moe and he let me know that he'd check with his tech and get back to me. He never did. A couple weeks later, after yet another back-up, I reached out and got no response. Finally, a month later, I pinged him again and received no response. It was clear he is uninterested in revisiting his past work.
I got a new plumber out today who snaked the nearby plumber's clean-out (the crux of the problem) and the outdoor drain again that Moe completed the first go-around, in addition to a second outdoor drain. I'm a bit confused as to why Moe didn't identify the root cause and, even more so, why he chose to go radio-silent on a customer that had provided him a 5-star review. In any event, both are unacceptable. I will not be using him again.
Previous review posted 10/27
Moe was fantastic. He was on-time, knowledgeable and fixed the issues quickly. His pricing was very fair and I wouldn't hesitate to use him again.
Moes MechanicalServices