Find a garbage disposal repairer near Brookland, DC
Find a garbage disposal repairer near Brookland, DC
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Top 8 garbage disposal repairers near Brookland, DC
Reviews for Brookland garbage disposal repairers
K N.
Wonderful job repairing my garbage disposal
Quality appliance repair LLCSarah S.
So lucky that Wylie Appliance Repair had a same day appointment! He can quickly, was able to repair my garbage disposal. We talked about how the disposal was at the end of its serviceable life, and he gave me a great deal on a new disposal, waved the repair fee, and took the old disposal when he left. Now we are all set to enjoy the holidays with a working garbage disposal! Thank you!!
Wylie Appliance Repair ServicesKristin F.
1st Home Pro was available same day, and repaired the garbage disposal quickly. Excellent communication!
1st Home Pro Services LLCThumbtack Customer
No upselling. Came prepared to replace my garbage disposal but was able to repair it instead. Honest and timely.
TruCraft Contracting & Service Co.Jack A.
Very helpful repair of garbage disposal. Arrived on time, very quick work, and were able to come out in less than 12 hours to make the repair. Very pleased with the service.
GALILEO’S PLUMBING LLCElaine c.
I reached out on a Sunday afternoon for an urgent garbage disposal repair and by Sunday evening it was quickly and efficiently taken care of. I’ll definitely call on him again!
Gifted HandsTara D.
Assif came on time and quickly and replaced my garbage disposal. He was polite and very quick in repairing it. I’ll use him again if necessary. A wonderful, professional business!
Quality appliance repair LLCGloria M.
My garbage disposal wouldn't turn on and I was in a panic. I booked an appointment through Thumbtack for the next day for Quality Appliance Repair to come and fix. Aziz came on time for our appointment with a replacement disposal already on hand. He quickly identified the problem -- it turns out that there was a piece of metal that was jamming the motor and not allowing it to run at all, so it didn't need to be replaced. I appreciate Aziz's punctuality and preparedness and would book him again for any appliance repair needs.
Quality appliance repair LLCKyle H.
Kelvin responded to my project within minutes, then took the time to answer my questions and provide an explanation of the price quote.
He was able came to fix my garbage disposal within an hour, even stopping to pick up an exact replacement in case it couldn't be repaired. Great service at a fair and competitive price - highlyp recommend!
Gifted HandsMadison B.
My Thumbtack request for Kelvin involved two jobs: a garbage disposal repair/replacement and a light fixture installation. I'll review the two jobs separately below, though my largest concerns are regarding the light fixture installation.
GARBAGE DISPOSAL: I contacted Kelvin for a garbage disposal repair, and he was at my home the very next day. While he arrived a couple hours later than planned, he did a great job communicating and keeping me updated on his ETA. I really appreciated this.
I asked Kelvin to bring a replacement garbage disposal just in case I needed one. He did, and upon his arrival, he asked if I wanted to proceed with a diagnostic or a full replacement. At risk of the diagnostic winding up with a replacement anyways, I chose the latter. Kelvin did a great job and was finished in about an hour.
LIGHT INSTALLATION: After making the request for the garbage disposal repair/replacement via Thumbtack, I also sent Kelvin the following message:
"If you have time and [are] comfortable with installing ceiling lights, I also have a ceiling light I've been attempting to hang up."
After completing the garbage disposal job, Kelvin indicated toward my ceiling light and said he would help install it. The prior light had already been removed by myself and my partner, requiring us to merely disconnect the wiring. Note, the prior light was working fine before, I just wanted a style upgrade after purchasing my new home (I also have an inspection report from a few weeks prior indicating that the light was functional).
Kelvin installed the light and charged me $120. When we turned it on, it worked. I happily paid via a combination of cash and Venmo, Kelvin's preferred payment methods. He asked me to label the Venmo payment "ice cream" which should have been a red flag immediately, but I did so. I was thrilled to have my light up and working.
But when Kelvin left and I went to switch the light off, it stayed on. The only way to turn it off was via the breaker switch or by removing the bulbs (I opted for the latter). I immediately messaged Kelvin, probably within five minutes of his departure, to let him know that it wasn't turning off. Here are our below messages:
Me: "Hi Kelvin! Thanks so much for your help today! Unfortunately, the light now won’t turn off using the switch. Know any quick fixes for this I can maybe try?"
Him: "Could it be the switch does not work"
Him: "It’s the only thing that would ocurr to me"
Him: "Did the old one turn off and on"
Me: "It did!"
Him: "Ok I would recommend replacing the switch because if we connected it the same way the other one was then there should be no issues the switch should be the problem"
Me: "Got it! Thanks so much!"
I had a pretty strong feeling Kelvin was incorrect here. Not only was the previous light functional, but during the installation, Kelvin seemed to struggle a bit with the wiring and didn't seem as comfortable with this project as he did with the garbage repair removal. It took him over an hour to install the light which was a medium-sized, Sputnik-style chandelier (I live in a small, one-bedroom condo, so I'm not installing anything too large or crazy).
Anyways, after consulting an electrician, my hunch was proven correct. Kelvin made a mistake with the fixture's wiring, and there was no problem at the switch. When I told Kelvin this though, I received no response. Here was my message:
"Good afternoon! I wanted to kindly request a refund on the light fixture installation from last week. Unfortunately, the issue was not with the switch or the switch’s wiring but with the ceiling light being connected directly to a hot wire."
After a couple days of waiting and receiving no response, I decided to proceed with refund request through Thumbtack. After a few days, he didn't respond to them either, so my request has been elevated to the "Marketplace Trust and Safety" team. I'm currently in the middle of that process, but I'm not optimistic given my Venmo payment to him reads "ice cream". At this point, I feel like Kelvin was avoiding proper invoicing, either for this exact reason (i.e., a refund request) or for tax purposes. Either way, it's sketchy.
The funny thing is, this would have been a 5-star review if Kelvin hadn't attempted the light fixture installation, which he clearly wasn't comfortable with, or if he had offered to come back and fix it (successfully). Or even if he just refunded me! But his responses and nonresponses have left a bad taste in my mouth, and I feel taken advantage of.
For future customers, I HIGHLY recommend labelling your Venmo payment or receiving a written invoice from Kelvin. Thankfully, it's only $120 I'm out. But what if this was a bigger project that Kelvin ghosted me on!?
Gifted HandsBeth K.
My review is overdue. Paul was very responsive and had technician booked quickly (per my availability). Andre arrived early and was able to address the issue in about 15 mins and explained what had caused it to stop running. However, garbage disposal failed with first use on a Sunday (2 days later). Again, Paul and Andre were extremely responsive. Andre turned up within two hours to have a second look. Fixed the issue and advised that if it failed again, a replacement would be needed. Thankfully, I have not had an issue with it in the last month. It’s working really well. I’m glad the first focus was on repair. Appreciate the responsiveness. Charge for first appointment was $120 (not the advertised $80). There was no charge for the return visit.
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