FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, ensuring you receive excellent value for your investment. We provide detailed estimates, outlining all costs associated with your project. Additionally, we frequently offer seasonal discounts and promotions. Any potential additional fees or changes will always be communicated and approved by you before proceeding. Our aim is to maintain clarity and trust throughout the renovation process.
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to be thorough and seamless. Initially, we schedule a consultation to understand your vision, needs, and budget. Next, our team conducts a site evaluation and presents design proposals, incorporating your feedback. Once the design is finalized, we provide a detailed estimate and timeline. Upon agreement, we initiate the project, maintaining open communication throughout. After completion, we conduct a walkthrough to ensure your satisfaction, making any necessary final adjustments. Our goal is to make your journey with us smooth and enjoyable.
- What education and/or training do you have that relates to your work?
Our team is comprised of seasoned professionals who have undergone rigorous training and possess relevant certifications in their respective trades. From architects to carpenters, each member is well-versed in industry best practices and standards. Our founder, Sean Snyder, has a decade of hands-on experience in almost every trade, ensuring a holistic understanding of construction projects. Additionally, we regularly invest in continued education and training programs to stay abreast of the latest techniques, technologies, and safety protocols, ensuring our work is consistently of the highest quality.