Denney Choi says, "Im super happy with not just the work but just how helpful Servando and Made Simple has been throughout the whole process of their service. I really cant recommend them enough. Truly a 5 star experience. I was finicky and had special requests for Servando and he accommodated me with zero issues.For instance I run a jiujitsu school here in Fremont and our fans went out, meaning my heat was unavailable. We have adults and children that come to our school everyday and this being winter, I was definitely in a concerned mood. Plus I didnt really have any experience with finding help for HVAC in general. Yelp has this feature that connects you with various companies and Servandos message stood out because it was the most transparent on pricing.That got me in the door but what really sold me on going with Made Simple was the awesome communication with Servando. Were talking questions, requests, what-if scenarios, scheduling, working being done, updates, pictures of his vehicle and himself.Due to my schedule and urgent need I actually couldnt be there for his inspection but we were able to make it work, plus I cant have boots on majority of our floor due to the mats and he totally made it work.Biggest thing why I rate this company 5 stars because Servando felt like a very honest and caring person. Our issue at the unit was multi stage as one thing had to be repaired before we can uncover the underlying issue. But each step he walked me thru it, brainstormed options, and helped guide me. He didnt just go right into suggesting replacing the whole unit, no, he tested components and told me what I can get away with and advised me on various layers of repair. Given my budget, he helped me work thru it.BTW, my elderly neighbor in my plaza saw Servando and asked for help at his place and he did it. Thats a lot harder than it sounds because he had places to go and sticking in an impromptu inspection isnt easy. He also saw the issue wasnt major in his words and actually fixed it! Didnt charge him and helped him out. I had to share this as its super impressive.Again, just honest and caring. I had zero idea who to call on HVAC but I now have my go-to company in Servando and Made Simple. How often does some break unexpectedly and have to get it fixed and walk away happy?! Definitely would refer them in a heart beat. Check them out, you wont regret it."See more