FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Fees: We provide clear and upfront pricing for all our services, ensuring no hidden fees or surprises. Service Packages: Our standard service fee is $250, which covers air ducts, dryer vents, bathroom and kitchen exhausts, and includes air duct sanitization. Optional Add-Ons: Dryer hose replacement: $30 each Bird vent guard installation: $30 each HVAC filter replacement: $25 or 2 for $35 Discounts and Specials: We occasionally offer seasonal discounts and special promotions. Please check our website or contact us for current offers. Flexible Scheduling: We offer appointments during the week and weekends to fit your schedule. For more detailed information or to get a personalized quote, please visit our website or contact us directly.
- What is your typical process for working with a new customer?
Initial Contact: The customer reaches out via phone, email, or our website to inquire about services and pricing. Consultation: We discuss the specific needs and concerns of the customer, providing a clear explanation of our services and pricing. Scheduling: We arrange a convenient appointment time, offering flexibility for weekday or weekend slots. On-Site Assessment: Our technicians perform a thorough inspection of the air ducts and dryer vents. Service Execution: We carry out the cleaning and any additional requested services, ensuring quality and thoroughness. Final Review: We review the completed work with the customer, providing maintenance tips and answering any questions. Follow-Up: Post-service, we follow up to ensure customer satisfaction and address any further needs. At Air Duct Cleaner, LLC, we prioritize transparency, quality service, and customer satisfaction.
- What education and/or training do you have that relates to your work?
At Air Duct Cleaner, LLC, we bring years of hands-on experience to every project we undertake. Our team has worked on a diverse range of projects. This extensive experience has equipped us with the knowledge and skills needed to handle any air duct and dryer vent cleaning task efficiently and effectively. We stay updated with industry best practices and continuously strive to provide the highest quality service to our clients across DC, Maryland, and Virginia.