Reviews for San Antonio cell phone repair professionals
Thumbtack Customer
I was having issues with my Samsung Galaxy S5. It was and still is overheating and shutting down. I turned my phone in overnight for a diagnostic and was hopeful it would be repaired based on the 5 star reviews. The day that I was supposed to have my phone picked up Ben was late. He did call to let me know that he would be but by the time he got my phone since it was later in the day he would have to keep it overnight to see what was wrong with it. I agreed to let him take my phone which left me without a phone overnight. I received a call on the phone I had borrowed about 2 hours later saying the test came back good and now my phone would have to go the bench to see what was wrong. I agreed on being charged an extra hour hopeful that it would be fixed or at least I would know what was wrong with it. The next day there was another miscommunication with the time my phone was supposed to be given to me. When I finally received my phone there was a noticeable spec on the screen that I had never seen before I was told that it showed up after it was thoroughly cleaned. On any phone smudged or not that would have been seen. At the end of it all I was told nothing was wrong with my phone. So I basically paid $90 to be without a phone for a night, for it to be returned in a condition it was not in before and to only have diagnostics ran on it. So I paid $90 for a diagnostic and the fact that he pressed factory reset something I could do myself. And I will admit I have dropped my phone but there was never anything wrong with my screen not a crack, chip, anything wrong with my screen. Oh and by the way within 5 minutes of turning it back on it was blazing hot again. Next time I will try out the Walmart cellphonerepair shop. They actually have free diagnostics.
Neowave Technologies
Ready to find a pro?
See more reviews, compare prices, and hire your favorite pros all with Thumbtack.
There are 5 five star Cell Phone Repair Professionals in San Antonio, TX on Thumbtack.
Why hire professionals on Thumbtack?
Free to use
You never pay to use Thumbtack: Get cost estimates, contact pros, and even book the job—all for no cost.
Compare prices side-by-side
You’ll know how much your project costs even before booking a pro.
Hire with confidence
With access to 1M+ customer reviews and the pros’ work history, you’ll have all the info you need to make a hire.