Sharon S. says, "As a single woman living alone, I have had my share of shady workers that like to take advantage! I hired Rockwall Electric to determine what the problems were with the electrical wiring in an add on to my fixer upper house. They said that I needed to replace all the electrical outlets so I agreed. The contract also stated that they would put fire alarms back in the house. I assumed that they would check the electrical wiring in the walls as well. They ended up not replacing ALL the outlets. They missed three in the back outside and they also missed the ones in the garages. They did not install fire alarms and did not check the wiring in the walls! They still charged me $2,500.00 anyway.
I continued to worry about the electrical wiring in my house and I came home from the school where I teach music to find my upstairs filled with a haze of smoke. I called Revelation Electrical Service because they were available 24 hrs. A man said that he could come out and check it out but he would have to charge me an extra $350.00. He said I could wait until the next day if I wanted to. I’m thinking this is an emergency so I ask him to come out. He put on a gas mask, went upstairs, then went to the garage and turned off all the electricity to half of my house. He told me that the wiring was melting upstairs and he told me he cut the power off. I asked him if it was safe until I could have it fixed and he told me it was and that he would give me an estimate. After paying $450.00, he sent me an estimate that read:
Bid Price
$2,245.78
Repairs to existing wiring in the upstairs portion of the house so that power may be restored without threat to life.
The smirk on his face was a red flag and sections of electricity in my kitchen continued to go out a little at the time making me even more nervous about fire danger! It would be a long time before I could save enough money to pay Revelation Electrical to fix my problems so I decided to search for someone else.
After researching the neighborhood app, I called TK Electrical on Thumbtack. I spoke to the nicest guy that arranged to come out right away. He was at my house when he said he would be and he took time to go through not just the upstairs, but all over my house. He listened intently and he let me know what he was looking for and what he was doing as he was inspecting my home. He explained the main problem, and made an appointment to come back and do the repairs. He found MANY GFI outlets that were installed by Rockwall Electric that were unnecessary but more costly to install. So, I was scammed by Rockwall Electric! He did not charge me
for this visit and he came back today and spent 4 plus hours going over everything. He fixed every problem I had been having with my electricity! He also said that he would check back to make sure everything stayed working. I have lights on in my house that haven’t worked in over 5 years! The amount he charged was a fraction of what the other two places charged and I was delighted to pay it! TK works very hard to get the job done correctly and safely. I vow to not make a move with anything electrical in this house again without TK Electric doing the work. I can finally go to my job knowing that my fur babies are safe and that I don ‘t have to come back to a smoke filled home again! I am truly grateful! Thank you so much!🩷"See more
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