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Ben Franklin Plumbing
$76/service call
(waived if hired)
Pipe issues
Responds within a day
Introduction
Been in business for over 60 years. Extremely professional company focused on making sure customers needs are always taken care of in a timely manner. There is no job too big or too small.
Overview
Hired 10 times
Serves Lancaster, PA
Background checked
63 employees
65 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, and Credit card.
Social media
Reviews
Good 4.2
11 reviews
5
73%
4
9%
3
0%
2
0%
1
18%
Read reviews that mention:
Thumbtack Customer
Aug 19, 2024
·
From Google
From Google
Josh was extremely knowledgeable and polite though out the service call. Josh really saved the day for my family after our ultraviolet disinfection sys went down. We are so happy with the new system he installed.Thank you Josh
Ben Franklin Plumbing's reply
We are thrilled to hear that Josh provided exceptional service during your recent service! Thank you for your review and shoutout, Bob.
Thumbtack Customer
Aug 17, 2024
·
From Google
From Google
Josh was amazing!!! We had a leak in our basement due to a mistake on the companies end. We were very frustrated and had issues with the call center when we called in for help. Josh elevated all of our concerns/issues to the appropriate person. The company took full responsibility for the leak and Josh had us set up with a restoration team the next day! He answered all our questions and put our minds at ease. Josh restored our faith with the company and did a great job from beginning to end!
Ben Franklin Plumbing's reply
We apologize for the inconvenience we cause but we are happy that the issue was resolved; Josh is amazing! Thank you for choosing Benjamin Franklin Plumbing of Lancaster, April.
Thumbtack Customer
Aug 14, 2024
·
From Google
From Google
Paul F. was great. Came out fast, explained everything well, showed me my options, and tackled the problem while he was here. He was very personable and great with my pets. I would recommend!
Ben Franklin Plumbing's reply
We are happy to hear you had such a great experience, Tyler! Thank you for choosing Benjamin Franklin Plumbing of Lancaster. Can't wait to exceed your expectations in the future.
Thumbtack Customer
Aug 13, 2024
·
From Google
From Google
Paul did an amazing job, very knowledgeable and explained the possible issues and once they were discovered he provided different options to resolve them.
Ben Franklin Plumbing's reply
We are happy to hear about the great service Paul provided, Ted! Thank you for 5 star review.
Mitchell W.
4 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Had an emergency repair and never got back to me when my ceiling was caving due to water leaking in. You have to respond to these messages because you never know when someone is in need of an emergency repair. Sad.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House
Plumbing Pipe Repair
Credentials
Background Check
Michael Vavreck