Tracy M. says, "Sean and his team were like family by the end of our project. We started with a kitchen remodel. When the cabinets came off the walls we found there was water damage. Sean was in contact with me right away assuring me they would take care of it. They had the pipe section replaced, all damaged materials around the leak replaced, and the wall closed back up with drywall within 16 hours. It wasn’t just the urgency that the team took care of it, it was the way Sean calmed me and made sure I felt supported and that he had my back.
We ended up adding projects as we were going through the kitchen remodel and Sean and his team just rolled with it happily. They actually replaced all the flooring in our great room living area after the water damage was found, without us clearing out all the furniture and boxes piled in there for the kitchen and dining remodel. What!?! That was magic. They did everything to make this as hassle free as possible for us. I was sick during a few weeks of construction and Sean’s wife even brought me tea from Starbucks.
When it came to wrapping things up and the first walk through, Sean took a picture of every little mark and issue I pointed out and made sure each one was fixed to our satisfaction, even if that meant replacing the trim piece, or re-doing something. Customer satisfaction was clearly paramount. He takes pride in the work that they do and their reputation, so they make sure the customer is happy. Sean even offered to lend us some of the guys to help move furniture back after the work was done. ❤️
It should be noted that this remodel happened over the Christmas/New Years holidays and this team did not miss a beat after each holiday they were back with smiles and ready to go! (We liked the guys who were at the house daily, a lot, and gave them tequila and cash tips for the holidays! 😉)
We are still putting everything away and deciding on what to keep. Everything looked so beautiful in the kitchen that we are replacing our living room furniture now too. So I don’t want to photos of before and after yet because our junk is still all over the counters and boxes on the floor since we are slowly still buying furniture and decorating. Hopefully I can add pictures after I post. I didn’t want to wait any longer to give my shout out to our contractor. Sean Malt Construction will be coming back to remodel our master bathroom. Just as soon as we finish OUR part of the first remodel!! 😉"See more
