Kathy M. says, "Rob not only crafted the most beautiful deck for our pool, he was also able to help lift us out of a difficult situation. We were so fortunate to find Rob working on a huge multi-point project next door when we were midst a pit of disaster. We already had build in-progress with our “previous” contractor who built us a deck that we were told had to be torn down (per the building inspector due to several code violations). We were $8,500 in the hole with the previous (in-progress) build and thinking of starting over was so disheartening and something we really considered against. But, after meeting and talking with Rob we knew we had found “the guy”. He left us with more than an estimate, he left us with confidence. Although the estimate came out to be more than we ever wanted to spend on a deck (on top of what we had already spent), there was a clear difference in what he was bringing to the table. We could not have been more relieved to sign on with Signature Series. Rob took over our project and he arranged everything - we didn’t have a thing to worry about! As I am an over communicator, not many people ever meet and rarely exceed my expectations - but he did! His communication is far beyond what I had ever expected. We never had to wonder if he and his team would show up, we never had to wonder about when materials would be delivered, and we never had to ask a bunch of questions because he never left us guessing..but if we did have a question he was quick to respond! Most importantly, we never had to manage anything throughout the process - but we were always welcomed to share our thoughts along the way and provide our input with the finer details. Rob, his team, and the build they created helped us forget all about the situation we were in. We could not be more impressed with every aspect of Signature Series and they will be our only choice with all of our large home projects from here on out. Home builds/projects are expensive and we want to get the best for the money we spend - if you want to feel like you are going into something big making the right decision for you and your home, just hire the right guy the first time - call Signature Series."See more
