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Thumbtack Customer
This review feedback is only for the 2.5" Toshiba SATA Hard Drive problem to recover the DATA.
I had contacted Eric from PC Rescue through Thumbtack website. I explained Eric that I have a 2.5" Toshiba Hard Drive that I need to recover the data because the USB 3.0 Convert Adapter SATA controller went bad and the Computer was not recognizing the device. I also explained Eric that now the drive is making clicking noise and I am not sure if the Hard Drive Circuit Board is bad or the drive internal head. Eric was so confidence that he said that he would fix it for $250.00 or he would not charge me, he further said to me that "mark me as hired if I plan to use his service". I informed Eric that I would purchase the same drive circuit board which I did so he would not charge me for the cost of new drive. I gave the bad Toshiba 2.5" SATA drive along with the New 2.5" SATA Toshiba drive to Eric. Eric kept the drives for 5 days and could not fix it. Eric said he replaced the drive circuit board and the internal head from the new drive to the bad drive and have spent numerous but he was not successful. In return the new drive also went bad which was a working drive when I purchase it and I had even checked it before I gave it to Eric from PC Rescue.
In the mean time I was also searching for experience technician who knows and have worked with "Computer Hard Drive" problems and after speaking with few (not on craigslist) I found someone out of town. When I received the hard drive from Eric, two hard drive screws were missing and the other person fixed it within 6 hours. In my opinion, I don't think Eric from PC Rescue is a qualified technician to repair or recover data from a Hard Drive where it needs a Data Recovery. In order to change Platters in Hard Drive were data is kept, you must have a clean room to perform work and must also have special tools which I did not see in the place where he has his work shop.
I have built and worked on many computers as a hobby but I will be absolutely cautious when it comes to internal Hard Drive problems where Data needs to be recovered.
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