Paragon Partners

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Introduction

When you place your trust in us and choose Paragon Partners for your project you are choosing a locally owned, family run contracting company that will offer personal service, a superior level of professionalism and the grade of workmanship. Paragon Partners specializes in exterior, interior and insurance claim projects.

Overview

Hired 2 times

Background checked

8 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Featured Projects

14 photos

New Roof Installation
Roof Installation or Replacement

Reviews

Customers rated this pro highly for responsiveness, and professionalism.

Excellent 4.9

11 reviews

91%

Read reviews that mention:

Thumbtack Customer

Jul 12, 2024

From Google

After assessing a half dozen renovation companies, we went with Paragon for a very large (~200K) home renovation project. This project included finishing a basement, full remodeling of multiple bathrooms, painting of the entire house, cabinets for a laundry/mud room, new carpet for our upstairs, adding a wall with french doors and several other smaller items.The majority of the Paragon employees working with us have been exceptional. The only person who was not I believe no longer works for the company. A few that have really stood out... Myles took care of the sales process, helped with designs and really made us feel like a valued customer instead of a deal. Exceptional. Tom our project manager has been with us every step of the way and has gone out of his way to make sure we're taken care of. Exceptional. And Nikola, the owner, when we needed her, took care of an issue with a sub contractor we had related to the basement flooring. Exceptional. Ultimately this company has done the right thing at every stage and addressed issues along the way. Their staff and management have put themselves in our shoes and that is exactly what we hoped for. This is what we expected and they've delivered.We were incredibly nervous spending this amount of money and committing to one company, but Paragon earned our trust and we consider several of their employees to be friends, not just contractors. If we need further renovations, it's a no-brainer to go with Paragon.

Paragon Partners's reply

Thank you so much for your detailed and thoughtful review! We are thrilled to hear that you had a positive experience with Paragon for your big home renovation project. It's great to know that Myles, Tom, and Nikola stood out to you for their outstanding service. We take pride in our team's dedication to making our customers feel valued and ensuring every step of the project meets high standards. We understand the worry that comes with committing to such a significant investment, and we're delighted that we could earn your trust and deliver on our promises. Your kind words and the friendships built along the way mean a lot to us. Thank you for choosing Paragon, and we look forward to working with you on any future renovations!

Thumbtack Customer

Jun 23, 2024

From Google

Paragon Painters took on a basement renovation others were unwilling to tackle. The project included a complete remodel of a small bathroom, multiple new basement doors installed and ventilation work. I had a small budget and a tight timeline. They provided me with a detailed and suitable quote and schedule. They finished a week ahead of schedule and on budget. Their commitment and communication made this all possible. They were great to work with and I would recommend them for future projects

Paragon Partners's reply

Thank you so much choosing to work with us and getting to the finish line! This was a great project to be part of and we had a great time on this job! Thank you for the experience and awesome review!

Thumbtack Customer

Jun 26, 2024

From Google

We hired Paragon partners to complete a remodel of our downstairs / basement after a water loss. They were very professional. Myles came to inspect the damage and discuss what needed to be done as well as few add ons we wanted to do and worked to negotiate with our insurance company on the loss related repairs. Tom was our project manager who came every day to check on the work and to provide updates and if we had any concerns. All the contractors who came through (demo, flooring, drywall, electrical, plumbing, and paint) were very professional and efficient. Cherry on top the job was completed sooner than estimated. I would highly recommend Paragon Partners for remodeling needs and plan to use them in the future once we're ready to update our upstairs. See some before and after photos attached

Paragon Partners's reply

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with Paragon Partners. It's great to know that Myles, Tom, and our team of contractors met your expectations. We appreciate your recommendation and look forward to working with you on your future remodeling projects. Thanks for sharing the photos!

Thumbtack Customer

May 2, 2024

From Google

Paragon Partners renovated our main floor to add a suite for my in laws. This included adding a handicap accessible bathroom and elder safety to elements. The work was top quality and they followed up on everything. Beautiful!

Paragon Partners's reply

Dear Heidi, Thank you for taking the time to write this wonderful review. It was a pleasure working with you and your family on this project. Please don't hesitate to call us with anything you might need help with in the future, or if you know anybody with a project!

Joshua S.

3 weeks ago

Hired on Thumbtack

I scheduled a time to have them come out to my home and review the project. After taking time off work and taking time to review our plans, they never followed up with any information or a quote. A total waste of my time. Update: The owner reached out via phone to discuss. They sent out a new team to review my plans and provide a quote. They were responsive as we worked through the bid process. I ultimately selected a different contractor to complete the work. However, I could tell that Paragon's owner really cares about the customer experience and was willing to make it right.

Details: Full remodel of bathroom • Update style • Master bath • Home

Paragon Partners's reply

Thank you Joshua for sharing your feedback. We sincerely apologize for the initial misstep in communication and for any inconvenience it caused you. Ensuring a smooth and respectful experience for our clients is a top priority, and we’re glad we had the opportunity to address your concerns and follow up appropriately. We truly appreciate your patience as we worked to provide the information you needed and are grateful for your acknowledgment of our efforts to make things right. While we regret not being selected for your project, we’re pleased to hear that you found our team responsive and attentive throughout the bid process. Your input is invaluable as we continue to improve, and we hope to have the opportunity to work with you in the future. Should you need anything further, please don’t hesitate to reach out.

Bathroom Remodel

Credentials

Background Check

Shane Aidala

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Paragon, our estimates are detailed and easy to understand. We do not offer a "fake" price only to discount it to the "real" price. There are no gimmicks with our estimates and they are all inclusive.
What is your typical process for working with a new customer?
If it is an insurance claim, you should contact Paragon first before filing a claim. We will meet with you and inspect your roof and the entire home to see if there is enough damage to warrant filing claim. If there is enough damage for a claim, we will then meet with your adjuster to determine the scope of the project and damages.
What education and/or training do you have that relates to your work?
Our team is comprised of members who have decades of experience in the residential construction industry.

Paragon Partners

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