FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a photographer, I believe in being transparent about my pricing and fees. Here are some things that my customers should know about my pricing: Firstly, I offer different packages to suit different needs and budgets. Each package includes a specific number of hours of photography, edited digital images, and prints. I also offer add-ons such as additional hours of photography or albums. Secondly, I offer discounts for certain events or situations. For example, I offer a discount for military personnel and their families, as well as for repeat clients. Thirdly, I charge a fee for travel outside of my local area. This fee covers my time and expenses for traveling to and from the location of the shoot. Lastly, I require a deposit to secure the date of the shoot. This deposit is non-refundable but will be applied towards the final cost of the package. In summary, my pricing is based on the packages I offer, with discounts available for certain events and situations. I also charge a fee for travel outside of my local area and require a deposit to secure the date of the shoot. I believe in being transparent about my pricing and fees so that my customers can make informed decisions about their photography needs.
- What is your typical process for working with a new customer?
When working with a new customer, my typical process involves several steps to ensure that I understand their needs and can deliver the best possible results. First, I like to have an initial consultation with the customer to discuss their vision for the project, their goals, and any specific requirements they may have. This helps me to get a clear understanding of what they are looking for and how I can best meet their needs. Next, I will work with the customer to develop a plan for the shoot, including the location, timing, and any necessary equipment or props. I will also provide guidance on wardrobe and makeup, if needed. On the day of the shoot, I will arrive early to set up and ensure that everything is in place. During the shoot, I will work closely with the customer to capture the images they are looking for, providing guidance on posing and expression as needed. After the shoot, I will carefully select and edit the best images, ensuring that they meet the customer's expectations and are of the highest quality. I will then deliver the final images to the customer in the format of their choice, whether that be digital files or prints. Throughout the process, I strive to provide excellent customer service and clear communication, ensuring that the customer is happy with the final results.
- What education and/or training do you have that relates to your work?
BA Digital Photography University Sydney 2 year marketing degree Open Colleges Sydney Au.