FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. Any additional costs will be communicated and approved beforehand.
- What is your typical process for working with a new customer?
Our process for working with a new customer typically includes: 1.Initial Consultation: We discuss your needs, inspect the site, and provide a detailed estimate. 2.Proposal and Agreement: We present a clear proposal outlining the scope of work, timeline, and costs. 3.Scheduling and Preparation: Once the agreement is signed, we schedule the work and prepare the site. 4.Project Execution: Our team completes the project efficiently, keeping you updated throughout. 5.Final Walkthrough: We ensure the work meets your expectations before finalizing. 6.Follow-Up: We remain available for any questions or support after project completion.
- What education and/or training do you have that relates to your work?
Our team is highly trained with certifications in roofing, years of experience, and ongoing education in the latest techniques, materials, and building codes.