Service Desk West, Inc.
Service Desk West, Inc.

Service Desk West, Inc.

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Introduction
Service Desk West has over 20 years specializing in providing small businesses experienced professional, IT/Technology support and business process improvement solutions that fit their unique business needs We take great pride on truly focusing on each of our customers unique business objectives, needs and function to ensure they have the technology support and solutions that will benefit them now and in the future.
Overview

Hired 17 times

Background checked

5 employees

16 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Specialties
Computer type

Computer issue

, ,

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Good 4.3

6 reviews

5
67%
4
0%
3
33%
2
0%
1
0%

Read reviews that mention:


pro avatar
Stephanie R.
Jan 12, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Roger was great and fixed our issue with the router. Impressive that they responded and helped us on a Sunday.

Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Peter C.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Contact ok, but e had limited availability

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Computer Repair
pro avatar
Liz B.
Mar 21, 2018
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Hired on Thumbtack

Hired on Thumbtack

Francine is an expert with great phone skills. I have a Dell desktop that was not connected correctly. She talked with me as I checked every connection and found the problem in less than 10 minutes on the phone call. I highly recommend SD!

Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me

Computer Repair
pro avatar
Toni H.
Sep 23, 2017
Dear Francine, It has been a delight working with you during a very difficult time for me personally. You and your staff have always brought a calm of professionalism to every encounter. Thank you for your patience and persistence to develop a well thought out solution for every request I sent your way. The solutions you provided for us to work seamlessly in a variety of locations to access our email, calendar and data by migrating us to Office365 has improved our overall efficiency. Moreover, your knowledge and assistance in upgrading our systems and backup solutions has been a long time needed. I can confidently say I would recommend Service Desk West to anyone or business for their IT needs. Sincerely, Toni Harsh, President Casey Stengel Baseball Center
pro avatar
Lee E.
Oct 1, 2021
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Hired on Thumbtack

Hired on Thumbtack

Great response and help!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
Credentials
Background Check

Francine Otterson