Reviews for Los Angeles water feature professionals
Rosie R.
Nathan did an amazing job installing a fairly large waterfeature for one of our clients. He was responsive, punctual, and got the job done in the time frame we needed. We will definitely be using his services again. I highly recommend hiring Nathan for all of your waterfeature needs. Very happy to have found him!!
Beyond The Sea Aquarium And Ponds
Thumbtack Customer
The Reef Playground, Serge and team, have serviced the waterfeatures monthly at my home for the past year - professional, friendly, detailed, the list goes on. I highly recommend The Reef Playground!
Reef Playground Inc.
Sark S.
Rafael at Aquatic Coast did an excellent job on my waterfeature - explained what they were going to do, did a clean/fast job, and very reasonably priced. I would highly recommend this company.
Aquatic Coast
Thumbtack Customer
Serge is fantastic! Diagnosed the problem with my waterfeature quickly and economically, then performed the service in a timely friendly and professional manner, showed up on time on both occasions - a rarity in this business - and even bravely dispatched several black widow spiders he found hanging around the filter pump outlet. Definitely would hire him again!!!
Reef Playground Inc.
Thumbtack Customer
James, the owner, is an extremely engaging personality - unfortunately that's where it ends. I hired him (The Sea Store) to service my outdoor waterfeatures, i.e. clean up, re-seal, replacement pumps - a straight forward project. The first day he arrived more than two hours late, and no equipment to drain my fountains. I let him borrow my wet/dry vac. Because it was dark - I also provided utility lights. At the end of the work - he informed me he needed to leave, but would return in a day. After that - the yellow warning flags for me as a customer started. Our next appointment James showed up two and a half hours late, and again at night. Work was still not complete. The following appointment scheduled with me James did not even show up, no call. When I did hear from him he informed me he decided to extend a family vacation. James finally appeared to somewhat finish the project. There was a very small punch list of to do items that James said he would finish. I never heard from him again. I did however receive notice from my bank that he took the balance payment in full - even though he did not complete the project.
The last and most furious aspect of this process with The Sea Store, James, is that during this entire time the wet/dry vac he borrowed from me including the outdoor utility lights were all left outside. James did not even clean the wet/dry vac it was filled with dirty water from both waterfeatures.
It has now been several months after the initial project. I decided to wait giving a review just in case there was some other excuse as to why James did not show up, but charged me the full balance. I have not received a courtesy follow-up - NOTHING. Clearly, this gentleman lacks integrity, and as a result, I am giving James Woodard/The Sea Store one star. Cautioning other customers to really research and perhaps consider another vendor.
Sabby Aquascapes Design Group (SADG)
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