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Top 10 Electricians near Covina, CA

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Avatar for Antey Engineering Systems
Avatar for Antey Engineering Systems
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Antey Engineering Systems
2.
Antey Engineering Systems

Top Pro

Excellent 4.9

(207)

Excellent 4.9

(207)

Great value
  • 614 hires on Thumbtack
  • Serves Covina, CA
Kevin J. says, "UPDATED - The company reached out to me wanting to make things right for the negative experience. The technician came back about 30 mins later and proceeded to work on fixing the lights. After almost 8 hours of work, it was midnight and I had to ask the technician to leave so that I could sleep. Ultimately, the lights now work with a normal switch but the smart switch dimmer lights (Caseta by Lutron) I originally installed do not work. I do appreciate the company reaching back out to try and make things right and for the tech staying after hours to try and fix the problem. Overall, their professionalism is admirable, I do believe the miscommunication and language barrier did contribute a lot to the original overall experience. BE CAREFUL - When I originally reached out, I was told that the diagnostics and service call would be free and that I would only pay if I went with them for the job. I was having some issues with our 3 way switches. The technician was prompt and nice. This was basically the only pro. When he arrived, I explained the issue and the other things I've already tried to trouble shoot. There was a language barrier so we were using Google translate About 10 mins of tinkering with the lights, the lights worked. however, only 2/3 switches would turn on the lights. So I was surprised. One of the switches was still not working. Next thing I know, the technician is telling me to pay $350 and I was taken aback because I was under the impression this would be a diagnostics call. Then because of the language barrier, he puts me on the phone with his operator. The operator tells me that its actually $595. I was taken aback and told my technician, I was told this was a FREE service call and that I would be provided an estimate and IF I chose to move forward then I would pay after I approve the estimate. I told the operator the same thing. I dont even know what he did/fixed or even what the issue was. An estimate would provide me with not only the cost but also an understanding of what is wrong with the switches. I told the operator - I would feel comfortable paying for a service if I knew what was done to fix it and why you charged me that amount. However, to lure me in with a "free diagnostic" and then 10 mins later tell me it will cost $350 is a scam. I even told him, I dont mind paying if you were transparent about your pricing. If you charge for a service call, tell me. However, I dont feel comfortable paying for a service I didnt agree to and not to mention I dont even know what was done to fix the issue. Ultimately, I asked them to change everything back to when it was not working and that I would go with someone else. He tried to negotiate and offer $110 for the fix but even then I didnt feel comfortable because I dont know what work was done - there was no diagnostics... and now it almost felt like they were just trying to get something over nothing. I refused and he ultimately left and changed everything back to when it was not working. It was a huge waste of time for both parties because of deceptive sales techniques."See more

There are 7 five star Electricians in Covina, CA on Thumbtack.

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