Mia A. says, "I reached out to Edward in distress after a very costly failed project in my apartment. From his response to our first conversation over the phone, he showed a lot of empathy, kindness and a willingness to uplift me and help. I knew immediately he was a person of integrity and the person I wanted to work with.
Edward knew exactly what he was doing from the get-go, and I can’t say enough good things about him and his team. The team showed up early morning on time every single day, which is a big deal to me, and from start to finish, they exceeded every expectation I had.
I hired them for a full apartment floor installation containing very specific and critical components for the type of work I do, with specifications beyond the traditional context of rebuilding, and they turned what was already a very stressful nightmare into absolute peace of mind.
With a lot of patience and understanding toward my specific needs, they worked with precision, and paid attention to every little detail, like they were building their own home which I appreciate very much.
I was able to see firsthand their top-notch craftsmanship, and their knowledge and skills making me feel confident that I will be able to rest assure that the floor would endure the type of use I give for the long term.
What really sets New House apart, though, is their communication, good will, honesty and integrity. Which is what I look for in a team I want to work with. They gave me a clear and fair quote upfront where I had full transparency of the cost and what to expect.
They kept me updated at every step and worked hard and endlessly to finish the project on schedule without cutting corners until completion, when I would feel fully satisfied with the job. And I mean this seriously, I am the type that will go until the end on the quest for the results of what I really need (not what I want).
When a small issue popped up with my very challenging specifications, they handled it immediately providing a solution. It’s rare to find a company that is this professional, skilled, delivers results, stays on budget, that genuinely cares about their clients and treats you like family.
I’ve already recommended New House to multiple contacts, and I can’t recommend them enough! Get with Edward, and you’ll see immediately what I’m saying from the moment you get with him over the phone – Thank you Edward and team!"See more
