FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to be as clear as possible to make sure you are getting the best service at a reasonable cost. We do not have any hidden fees - and all taxes are paid by BPM.
- What is your typical process for working with a new customer?
We like to over-communicate before we even see the project in person to make sure we are on the same page. If it's ever a job or project that we cannot do or do not have time to do, we will subcontract the job to someone we have used before to assure the service is done promptly.
- What education and/or training do you have that relates to your work?
I (Zack) currently hold a Home Improvement Contractor license in the state of MA and am legally allowed to practice in NH and ME as well. I also have done 3 apprenticeships in three different fields - masonry, landscaping, and general contracting. This has given me a lot of different perspective on how to analyze and plan for projects.