FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I always try to give a hard quote. If a project is difficult to estimate duration I will give an hourly rate but that isn't typical. My prices aren't cheap, but the cheapest quote isn't necessarily the best quality.
- What is your typical process for working with a new customer?
I typically want to get as much information as possible from the customer about the project, whether it's via email or in person. I do want to meet in person if it's a project that requires installation. I follow up a few times throughout the project to keep the customer updated.
- What education and/or training do you have that relates to your work?
I have over 15 years experience in various types of woodworking and 8+ years in commercial finish carpentry