FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While our prices are very competitive, we hand craft every quote based off of the customer's needs and wants. We ensure that you'll never be given a blanket quote that may have you paying for extra hours that weren't part of the production process.
- What is your typical process for working with a new customer?
We like to start off every job with a meeting to ensure we provide the best possible service depending on what you're wanting. Every job is a custom one, so we like to get every detail to make sure the production day goes without a hitch.
- What education and/or training do you have that relates to your work?
Although Smokescreen Media has only been around since 2015, our team has over 20 combined years in commercial photo and video production. Having been in the business for so long, we know every in and out to ensure you get the best possible final product. Number one priority for us is execution, whether that be simple headshots or a multi-day commercial video production, we're here to help bring your vision to life.