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Neptune Pool and Spa, Inc
Neptune Pool and Spa, Inc

Neptune Pool and Spa, Inc

Contact for price
Hot tub or spa problem

Responds within a day

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
Welcome to Neptune Pool and Spa, Inc. – Your trusted experts in pool and spa repair and chemical automation since 1999. With over two decades of experience, we specialize in providing high-quality repair services to ensure your pool and spa are always in top condition. Our team of professionals is dedicated to offering reliable and efficient solutions, whether it's fixing mechanical issues, optimizing chemical systems, or automating your pool care. At Neptune Pool and Spa, Inc., we pride ourselves on our expertise, attention to detail, and commitment to customer satisfaction. Whether you're looking to improve your pool's performance or keep your spa running smoothly, we are here to serve you with the highest standard of care. Let us take the hassle out of pool and spa maintenance—trust Neptune Pool and Spa, Inc. for all your repair and automation needs!
Overview

Hired 3 times

Serves Mountlake Terrace, WA

Background checked

2 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

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Projects and media

3 photos

Projects and media

3 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

5.0

4 reviews

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pro avatar
Mary W.
Jan 5, 2025
·

Hired on Thumbtack

Hired on Thumbtack

He had to find a new pump for my hot tub, the first one didn't fit so he had to find another. He kept us up to date and was very easy to talk to. If we ever have another problem with the hot tub, we will absolutely call him. I saved his number.

Details: Above ground hot tub • Water leaking • Heater not working • Not turning on • Outdoors • Fits up to 2 people • Residential • Less than a week ago

Hot Tub and Spa Repair
pro avatar
Shannon W.
Nov 25, 2024
I recently had my hot tub repaired by Neptune and I couldn't be more pleased with the service. From the initial contact to the final fix, the process was seamless and stress free. Steve arrived promptly and was very professional, taking the time to thoroughly assess the issue with my spa. He explained the problem clearly, offering me multiple repair options, which I really appreciated. The cost was transparent with no hidden fees. The repair itself was completed efficiently, and the spa was up and running within the estimated time frame. What really stood out was the attention to detail- everything from the cleaning of the filters to recalibration of the jets was handled with care. Overall, I'm impressed with the level of expertise and customer service. My spa is working better than ever and I am already planning to schedule regular maintenance through them. I highly recommend Neptune for anyone looking to have their spa repaired or maintained!
pro avatar
Katherine B.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

They were fabulous, came out within a couple days of the initial inquiry. He was honest and fair. Super clear about what he needed to do to my pool very transparent with his prices showed up three minutes early for his scheduled appointment. I have been looking for a pool pro for a long time and I am totally hooked on Neptune.

Details: Above ground hot tub • Heater not working • Filtration system not working • Issue with the controls • Indoors • Fits 7 to 8 people • Commercial • Less than a week ago

Hot Tub and Spa Repair
pro avatar
Quanzheng L.
Mar 18, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Steven and his stuff came replaced a heater and panel for me. They’re super professional!

Details: Above ground hot tub • Heater not working • Outdoors • Fits 5 to 6 people • Residential • A month ago or longer

Hot Tub and Spa Repair
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Steven Wegeleben

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