Shannon W. says, "I recently had my hot tub repaired by Neptune and I couldn't be more pleased with the service. From the initial contact to the final fix, the process was seamless and stress free. Steve arrived promptly and was very professional, taking the time to thoroughly assess the issue with my spa. He explained the problem clearly, offering me multiple repair options, which I really appreciated. The cost was transparent with no hidden fees. The repair itself was completed efficiently, and the spa was up and running within the estimated time frame. What really stood out was the attention to detail- everything from the cleaning of the filters to recalibration of the jets was handled with care. Overall, I'm impressed with the level of expertise and customer service. My spa is working better than ever and I am already planning to schedule regular maintenance through them. I highly recommend Neptune for anyone looking to have their spa repaired or maintained!"See more
