FAQs
- What is your typical process for working with a new customer?
1. Customer inquiry – Identify the vehicle make, model, and key issue. 2. Diagnosis – Check if it’s a key programming, cutting, or immobilizer issue. 3. Service execution – Use specialized tools to cut and program the key. 4. Testing & verification – Ensure the new key functions properly. 5. Customer satisfaction – Provide warranty details and tips for key maintenance.
- What advice would you give a customer looking to hire a provider in your area of work?
Always look for a licensed and experienced locksmith who specializes in automotive key programming. Avoid cheap, unverified services, as improper programming can lead to costly repairs. Ask about warranty policies and ensure they use high-quality key fobs and equipment.
- What questions should customers think through before talking to professionals about their project?
What is the year, make, and model of your vehicle? • Do you need a spare key or a replacement for a lost key? • Has the vehicle’s security system been tampered with before? • Do you want an OEM key or an aftermarket option?