FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is negotiable depending on project type and square footage. Bulk projects will receive a discount.
- What is your typical process for working with a new customer?
From inquiry to delivery of deliverable media, we make it very easy for our clients when they book with us. First, we will schedule a phone call to go over the details of the project and answer any questions you may have. You will then receive a booking confirmation via email, outlining the details we have discussed over our phone call. The day prior to your booking I send a confirmation message with reminder for the appointment along with any final details leading up to your appointment. The day of your appointment, I will confirm I have arrived onsite at the property and let you know how long the appointment will take. Once completed, you will be notified either in person, via text, or phone call. Editing process will begin and can take up to 24-48 hours depending on the type of project. Once all media has been quality checked and finalized, I deliver the media through an online gallery (show.tours) with an attached invoice to the gallery.