FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We offer free estimates and upfront pricing before starting any job. Discounts are available for seniors, military personnel, and first-time customers. Emergency services may have additional fees depending on timing and complexity. For an exact quote, contact us, and we’ll assess your plumbing needs!
- What is your typical process for working with a new customer?
At All Ways Rooter, we start with a free consultation to understand your plumbing issue. Next, we schedule an on-site inspection, where our expert technicians assess the problem using advanced tools like video camera inspections if needed. We then provide a transparent, upfront estimate with no hidden fees. Once approved, we proceed with the necessary repairs or maintenance, whether it’s drain cleaning, hydro jetting, or another service. After completing the job, we ensure everything is working perfectly and provide tips for preventing future issues. Your satisfaction is our priority!
- What education and/or training do you have that relates to your work?
10 years of experience in plumbing and drain business