FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For large bathroom or kitchen remodels, fences, decks, millwork, etc... I'll bid the Job based on the scope of work needed. For smaller, handyman jobs my standard rate is as follows: Trip Charge (includes the trip and up to the first 1 hour of labor. After that I bill at $45/hr in 15 minute increments.
- What is your typical process for working with a new customer?
Typically customers are referred by others and already have a good sense of what to expect. New customers can expect prompt email responses, returned phone calls and the highest level of courteous communication throughout the process. I'm in the business of building better relationships not just better homes. Here's how it starts: On smaller jobs/repairs, I will schedule a convenient time with the customer, ranging from within a few hours to a couple of days depending on urgency or current projects. I'll quickly discuss the situation, solution, payment details, and then take care of it. For larger projects, I'll come out and look at the scope of work, take measurements, pictures if needed, and discuss any pertinent information that may aid in providing an a curate bid and time alloted for the work. If alterations need to to be made, the bid can be altered. Once the bid is aproved, the work is scheduled.
- How did you get started doing this type of work?
My dad taught me a lot about carpentry, woodwork, building, and automotive when I was young. In adittion to that I was always tearing apart the broken toaster, iron, tape cassette player, and etc, when they broke. In most cases I found that I could fix most things. I've always had a natural ability to solve complex problems. Now, as an adult I enjoy combining the natural ability with decades of hands-on experience.