Jctech2comp

Top Pro

$120

Estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 2 min

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Introduction

I provide mobile on-site services for computer troubleshooting and repairs. No hidden cost! I offer a step-by-step explanation of what I am doing when troubleshooting and repairing your system. Offering high-quality services at a reasonable flat rate price for customers. Please note: that all calls are recorded for quality assurance. *NOTE* Please be aware of what category you are using before contacting me for services. Software support services fall under computer repair services. Router/Wi-fi setup falls under networking services. Printer setup falls under printer repairs. Standalone computer monitor repair falls under TV repair services. (I do not repair PC monitors)

Overview

Current Top Pro

Hired 459 times

7 similar jobs done near you

Background checked

1 employee

10 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Stripe.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

251 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Kathy E.

6 days ago

·

Hired on Thumbtack

Details: PC • Laptop • Clicking or grinding noise from hard drive • My home, venue, etc. • At the pro’s location

Computer Repair

Craig N.

Jun 16, 2024

·

Hired on Thumbtack

James is a kind and considerate person ... and ... he knows his way around a broken computer. I recently had a Windows 11 operating system failure that was rather perplexing, as they all are ... and ... James coached me for about a half hour on the telephone and sent me a useful debug-repair link on the Microsoft website. He didn't charge me a penny! James has my computer repair loyalty for life!

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Dan K.

Jun 3, 2024

·

Hired on Thumbtack

James. Is very honest, tells it like it is, professional wants the best solution for the customer. I have a computer that has a keyboard problem. James researched getting a replacement, cost of repairing and total cost. We both came to the conclusion it was not worth it. James could have just told me I needed it done but it wasn’t the right solution for me. I have kept James’s phone for future computer issues.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Ben T.

Apr 23, 2024

·

Hired on Thumbtack

Details: PC • Desktop • Computer not turning on • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Computer Repair

Richard B.

1 month ago

·

Hired on Thumbtack

James has worked on our computers twice with excellent results both times. Made a techy mess understandable to non-techies with patience and good humor.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

James Chapman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate for services. All services start at $120 + tax. $35 travel fee. prices varies on some services. This is the price before Parts if needed.
What is your typical process for working with a new customer?
I like to take time to understand the problem, Attempt to recreate it( if Possible). Make my assessment. Attempt the fix the problem within a reasonable amount of time.
What education and/or training do you have that relates to your work?
Bachelors of Science in Information Technology. Dell systems certified. Efficient in most Microsoft products.