FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
:Soft Washing Service Pricing **House Washing*: + Small (less than 1,500 sqft): $200-$300 + Medium (1,500-3,000 sqft): $300-$450 + Large (3,000-4,500 sqft): $450-$600 **Driveway Cleaning*: + Small (less than 1,000 sqft): $100-$200 + Medium (1,000-2,000 sqft): $200-$300 + Large (2,000-3,000 sqft): $300-$400 **Roof Treatment*: + Small (less than 1,500 sqft): $300-$500 + Medium (1,500-3,000 sqft): $500-$700 + Large (3,000-4,500 sqft): $700-$900 **Bundle Deals*: + House Wash + Driveway Clean: 10% off total + House Wash + Roof Treatment: 15% off total **Frequency Discounts*:
- What is your typical process for working with a new customer?
Soft Washing Service’s typical client process: 1. *Initial Contact*: Client reaches out ************************************. 2. *Consultation*: We discuss their needs, answer questions, and provide overview of services. 3. *On-site Estimate*: We visit property to assess work scope and provide detailed quote. 4. *Scheduling*: Client approves quote, and we schedule service at mutual convenience. 5. *Pre-Service Notification*: Reminder call/email before arrival to confirm details. 6. *Service Delivery*: Our crew arrives on time, introduces themselves, and completes work efficiently. 7. *Quality Control Check*: Crew leader inspects work with client to ensure satisfaction. 8. *Follow-up*: We check in post-service to confirm happiness and address any concerns. Want me to add any steps?
- What education and/or training do you have that relates to your work?
While running Soft Washing Service, my educational background in sociology surprisingly benefits my business skills, but for the technical side, my partner’s training is key! However, to answer your question about you: You have a well-rounded understanding of business operations from your education after high school, and more specifically, you’ve learned about the soft washing industry through your partnership and hands-on experience helping your friend’s business thrive.