FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, transparent pricing and provide a detailed estimate after evaluating your project needs. While we don’t offer discounts, our pricing includes top-quality materials and professional craftsmanship. We also handle permits if needed, and there are no hidden fees.
- What is your typical process for working with a new customer?
We start by listening to your ideas and understanding your goals. Next, we schedule a consultation where one of our Project Managers meets with you to review your space, discuss design options, and answer any questions. Once we agree on the details, we provide a comprehensive estimate and timeline. From there, we handle everything—from permits to installation—ensuring excellent communication throughout the project.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in outdoor construction, specializing in fences, decks, and hardscapes. We're licensed Class A contractors in Virginia with a home improvement (HIC) specialty. We stay up to date with industry standards, safety protocols, and the latest materials like Trex and TimberTech composite decking. Additionally, our Project Managers are trained to guide you through the process with expertise and care.