FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in Richmond. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality and service to anyone else. We think you will be surprised at the Footprints Floors difference.
- What is your typical process for working with a new customer?
We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.
- What types of customers have you worked with?
Install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Help select and install new tile or vinyl floors. Natural stone and tile installation. Move furniture, appliances etc. Remove/dispose of existing floor. Remove/return baseboards and furniture.