FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I pride myself on responsiveness, and effectiveness regarding services. I set to exceed expectations while providing a pricing that remains just as competitive as the next professional. All pricing includes labor, travel/fuel, and materials considered, so you never have to worry of any hidden fees. I also offer discounts to our military, first responders, educators, and senior citizens!
- What is your typical process for working with a new customer?
First I inspect the area of concern and listen to the customer thoroughly to fully understand the issue at hand. Next, I provide a plan of action to resolve or at least manage the issue. Some treatment may require follow ups to ensure effectiveness of the treatments. But follow ups are recommended on a case to case basis. With all services, I warranty retreatments if needed, free of charge including transportation!
- What education and/or training do you have that relates to your work?
I have been working in the pest industry since 2009 where I became registered to apply pesticides by the state of Virginia. I furthered my education and became certified in general pest in 2013 and again later in WDIs (wood destroying insects) in 2016. During this time, and currently I have also trapped and removed wildlife such as raccoons, squirrels, skunks, opossum, bats, and birds.