FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our company, we pride ourselves on offering competitive and fair pricing for all of our services. We understand that every project is unique, which is why we work closely with our customers to find the best pricing options that fit their specific needs and budget. To make your dream project a reality, we also offer financing solutions by partnering with trusted lenders. This allows us to provide flexible payment plans that can accommodate a wide range of financial situations. Whatever your vision may be, we’re committed to finding a way to make it work within your budget, ensuring that your project is both affordable and achievable.
- What is your typical process for working with a new customer?
When working with new customers, we take a personalized approach by first listening carefully to the ideas and visions they have for their projects. We believe that understanding your goals is the key to delivering the best possible results. After gaining insight into your project, we then schedule a free estimate appointment with one of our experienced and knowledgeable sales representatives. Our team members have a deep understanding of the industry and a wealth of experience with various types of projects, ensuring that you receive expert guidance and advice from the very beginning. During this appointment, we’ll discuss the specifics of your project, provide a clear estimate, and answer any questions you may have to ensure you feel confident and informed as you move forward. We're here to make the process as smooth and transparent as possible from start to finish.
- What education and/or training do you have that relates to your work?
At our company, we take great pride in the expertise of our entire team, ensuring that every aspect of your project is handled with the utmost professionalism and skill. All of our sales representatives undergo comprehensive training to develop a deep knowledge of the intricacies involved in both fence and deck work. This ensures that they can offer informed advice, accurately assess your needs, and help guide you toward the best solutions for your specific project. In addition to our skilled sales team, our office staff is always ready and able to assist you with any questions or concerns you may have. Whether it’s about the details of your project, timelines, or any other inquiries, we are committed to providing you with clear, prompt, and helpful responses to make your experience as smooth and worry-free as possible. When it comes to installation, our team of highly trained installers brings both technical expertise and a strong commitment to craftsmanship. With extensive experience and a keen eye for detail, our installers ensure that each project is completed to the highest standards of quality and durability. Whether it’s a fence, deck, or any other outdoor structure, you can trust that our team’s skill and craftsmanship will bring your vision to life, and our work will stand the test of time.