FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ZoDen Engineers, we are committed to delivering high-quality, cost-effective solutions. Our pricing structure is transparent and tailored to each individual project, based on the scope and complexity of the work. We provide detailed estimates upfront and ensure that there are no hidden fees. While we don't typically offer discounts, we are focused on delivering value through exceptional service and efficiency. Customers can trust that our pricing reflects the skill and dedication of our team.
- What is your typical process for working with a new customer?
When working with a new customer, we begin with an in-depth consultation to understand their unique needs and vision for the project. We then perform a site evaluation, reviewing any existing structures and assessing the overall scope. Based on this information, we create a tailored proposal outlining timelines, budget, and project objectives. From there, we work closely with the customer throughout the design and permitting processes, ensuring clear communication and transparency every step of the way.
- What education and/or training do you have that relates to your work?
Our team at ZoDen Engineers consists of highly trained professionals with degrees in civil engineering, structural engineering, and architecture. Each member of our team brings extensive experience in the field, with a continuous focus on education to stay current with industry trends, regulations, and cutting-edge technologies. We also undergo specialized training to stay proficient in forensic engineering and sustainability practices.