FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The customer should know that the Closet Zone Company offers free design consultations, and that their organizational systems are 100% custom and tailored to the unique space of the customer. Considering your budget, Closet Zone will always create masterpieces according to your taste. It is recommended that the customer reach out to the company directly for more information about pricing.
- What is your typical process for working with a new customer?
The typical process for working with a new client at The Closet Zone Company includes the following steps: Initial Consultation: The first step is to arrange a free design consultation with one of our designers. During this meeting, the designer will review the space and discuss the client's needs, preferences and budget. Design Proposal: After the initial consultation, our designer will prepare a detailed design proposal including floor plans, elevations and 3D renderings of the proposed system. This proposal will be reviewed with the client to ensure it meets the needs and budget. Measurement and Surveying: Once the design is approved, our team will conduct a detailed measurement and survey of the space to ensure accurate and precise manufacturing. Manufacturing and Installation: Closet Zone team will manufacture and install the custom organization system in the customer's space. They will use high quality materials and pay attention to every detail to ensure a perfect fit and finish. Final Check: The Closet Zone team will conduct a final inspection with the client to make sure everything is to the client's satisfaction and to address any finishing touches or adjustments. Follow-up: The Closet Zone team will visit the client to make sure they are happy with their new organization system and to address any issues or concerns. This process may vary depending on the project and the client's requirements.
- What education and/or training do you have that relates to your work?
As a company The Closet Zone Company, we can train all technicians and ensure that they have enough experience to make customers happy at the end of the job. However, generally speaking, it can be useful for them to have the following: -Experience in carpentry, cabinetry, or woodworking -Familiarity with design software and tools such as AutoCAD, Sketchup, or other 3D modeling programs -Education in interior design or architecture -Certifications in closet and cabinet installation -Knowledge of building codes and regulations -Certifications in project management -Experience in customer service and communication