JES Foundation Repair

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Responds in about 3 hours

Introduction

JES Foundation Repair, founded in 1993, is a subsidiary of Groundworks: a family of companies that provides engineered solutions for foundation repair, underpinning, crawl space encapsulation and moisture management, concrete lifting and leveling services, and basement waterproofing. The JES brand has grown to become a professional team of over 450 repair experts providing over 70,000 engineered solutions for residential and commercial properties across Virginia, Maryland and beyond. They currently maintain offices in Appomattox, Baltimore, Chester, Manassas, Roanoke, and Virginia Beach. JES is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes and commercial buildings from water damage, concrete sinking, and foundation failure.

Overview

Hired 34 times

Serves Chester, VA

Background checked

500 employees

31 years in business

Business hours

Sun10:00 am - 11:00 pmMon7:00 am - 11:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

21 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

56 reviews

5

84%

4

2%

3

3%

2

0%

1

11%

Read reviews that mention:

Thumbtack Customer

Jul 15, 2024

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From Google

Chris explained procedure really well. Friendly, courteous, and very professional. I would recommend him to anyone needing your services.

JES Foundation Repair's reply

Hello Julie! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -JES Foundation Repair

Thumbtack Customer

Jul 12, 2024

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From Google

Joel Lay rendered such exemplary service that I feel extraordinarily compelled to recommend him to anyone seeking an experienced, conscientious, and friendly service technician for JES in Richmond, VA. He arrived early, addressed all concerns, provided the parts that I needed, and offered valuable expert insight. Expectations exceeded. Satisfied customer.

JES Foundation Repair's reply

Hello Ben! We're glad you had a great experience and appreciate your review. -JES Foundation Repair

Thumbtack Customer

Jul 19, 2024

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From Google

JES Ashland completed 2 projects in my 118 year old home last week with utmost proficiency and professionalism. The Supervisor John Trak, did a fantastic job; communicated with me, the plumber, the electrician.like an orchestra! The Production Team Oscar, Luis, Camilo, and Omar incapsulated my crawl space and replaced a portion of the subfloor and installed 2 metal supports in a small finished portion of the basement to raise the kitchen floor. No matter what step of work Oscar, Luis, Camilo, and Omar were doing, they did it with precision. Happy customer!

Thumbtack Customer

Jul 18, 2024

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From Google

Corey Applin came out, arrived on time. Was very respectful, thorough, honest and kind. He explained exactly what was going on, and was truthful about the work needed. I feel extremely relieved and would recommend him and JES to every one. 5 star experience all the way around.

JES Foundation Repair's reply

Hello C! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -JES Foundation Repair

Thumbtack Customer

Jul 17, 2024

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From Google

Did my homework and JES was the most helpful and Levi provided options for my crawlspace nightmare. Ibrahim, Chris, and Tim showed up today to get the work done. They were very professional and worked quickly. They were kind and placed a covering on my floors to avoid messing up the floors. The job was done before my work day was done and in time for my new water drainage system to be put to work with this rain. Thank you JES and to my personal team, Levi, Ibrahim, Chris, and Tim. Great job from quote to finish!!

JES Foundation Repair's reply

Hello Stephanie! We're glad you had a great experience and appreciate your review. -JES Foundation Repair

Credentials

Background Check

John Thornton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At JES Foundation Repair, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At JES Foundation Repair, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At JES Foundation Repair, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.